Shipping Policy

Last updated: 28-07-2025

At Ayurveda Arogya, we take great care to ensure that your products reach you on time and in perfect condition. Orders are usually processed within 1–2 business days of confirmation.

• Orders placed before 2:00 PM IST are processed on the same day whenever possible.
• Orders placed on Sundays or public holidays will be processed the next working day.
• You will receive an email or SMS notification once your order has been dispatched.

Delivery Timelines

Delivery time varies depending on your location and courier partner availability. Typical delivery timelines are as follows:

• Metro cities: 2–5 business days
• Non-metro areas: 5–7 business days
• Remote or rural regions: 7–10 business days

Shipping Charges

We strive to keep shipping costs minimal. Shipping charges, if applicable, will be displayed at checkout before payment confirmation.

• Free shipping may apply to orders above a specific amount, as mentioned on the website.
• Shipping charges are non-refundable unless the return is due to our error.

Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS. You can track your shipment on the courier partner’s website using the provided tracking ID.

International Shipping

Currently, we only deliver orders within India. International orders are not supported at this time.

Delayed or Undelivered Orders

In rare cases, delays may occur due to weather conditions, courier network issues, or incorrect address details. We will notify you of any delay and work with the courier to resolve it quickly.

If your order hasn’t arrived within the expected time, please contact our support team via the Contact Us page with your order details.

Address Accuracy

Please ensure your shipping address and contact information are accurate before confirming your order. We are not responsible for orders delayed or undelivered due to incorrect or incomplete address details.

Damage During Transit

In the unlikely event of a damaged or leaked product, please contact us within 24 hours of delivery with clear photos and order details. For detailed return guidelines, refer to our Return & Refund Policy.

For any other shipping-related queries, reach out via our Contact Us page. We’re happy to assist you!